bau88's Privacy Policy

This Privacy Policy ("Policy") applies on behalf of bau88, which operates the website https://bau88.lat. This Policy describes what information we collect when you use our platform, how we use that information, and the steps we take to protect your privacy.

By using our services, you agree to the terms described in this Policy. If you do not agree with this Policy, please refrain from using our services. For any questions, contact us at: [email protected]

bau88 collects your personal information for specific purposes. We only collect information that is necessary to provide our services, ensure security, and manage your account.

1.1 Registration and Account Information

When you open an account at bau88, we collect the following information:

• Full name and date of birth (for age verification — only those aged 21 or above may register)
• Email address and mobile number
• Username and password (stored in encrypted form)
• Address details (where applicable)

1.2 Identity Verification (KYC) Information

We may carry out an identity verification process for financial transactions and account security. The following documents may be required in this case:

• Copy of National Identity Card (NID) or passport
• Proof of address document
• Proof of ownership of payment method (bKash, Nagad, Rocket, Upay or bank account details)

1.3 Financial Transaction Information

We store the financial information necessary for deposits and withdrawals. We never store your full bank account or mobile banking PIN. Only the information needed to complete a transaction is processed.

1.4 Usage Information and Technical Data

When you use our platform, we may automatically collect the following information:

• IP address and device type
• Browser information (browser type, version)
• Pages you visited and session duration
• Login and logout times
• Gaming activity and betting history
• Information obtained from cookies and similar tracking technologies

bau88 uses your information only for lawful and specific purposes. The main reasons we use your information are outlined below:

• Account management: To create, verify, and maintain your account.
• Service delivery: To smoothly operate cricket betting, casino games, slots, and other gaming services.
• Financial transaction processing: To carry out deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
• Security and fraud prevention: To protect accounts and identify suspicious activity.
• Customer support: To help resolve your issues and improve service quality.
• Age verification: To ensure that only individuals aged 21 or above use our services.
• Responsible gaming: To identify addiction risks and provide support when needed.
• Legal compliance: To comply with applicable laws and regulations.
• Relevant communications: To inform you of relevant information and offers based on your preferences and activity (you can opt out at any time).
• Platform improvement: To analyse usage patterns and improve the quality of our services.

bau88 does not sell your personal information or transfer it to third parties for commercial purposes. However, in certain circumstances we may share your information with the following parties:

3.1 Service Provider Partners

We work with trusted third parties for payment processing (such as bKash, Nagad, Rocket, Upay, and bank transfer services), identity verification, and technical services. These partners only receive the information necessary to carry out their designated tasks and are bound by confidentiality agreements.

3.2 Disclosure of Information for Legal Reasons

If disclosure of information is required by a court order, government directive, or legal process, we are obliged to do so in compliance with applicable law. In such cases, we will only disclose the information that is necessary.

3.3 Fraud and Security

Relevant information may be shared with the relevant authorities or security agencies to prevent fraud, support anti-money laundering efforts, and ensure platform security.

3.4 Business Changes

In the event of a business merger, acquisition, or restructuring, your information may be transferred to the new entity. You will be notified in advance in such cases.

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Outside of the circumstances described above, we do not share your information with any third party without your permission.

bau88 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential cookies: Essential for operating the core functions of the platform. Maintaining login sessions and ensuring security are examples. These cannot be disabled.
• Functional cookies: For remembering your preferences, such as language selection. These make your experience more convenient.
• Analytical cookies: For understanding usage patterns on our platform. This information is completely anonymous and is used to improve service quality.

4.2 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some parts of our service to not work properly.

bau88 makes the security of your personal information its highest priority. We follow industry best practices to keep your information secure.

• SSL encryption: Our entire platform is secured with SSL (Secure Socket Layer) encryption, meaning all data exchanged between you and our servers is encrypted.
• Password protection: Your password is never stored in plain text — it is kept in hashed and salted form.
• Access controls: Only authorised staff can access your information, and they are bound by confidentiality agreements.
• Regular security audits: The security of our systems is regularly tested and updated.
• Data minimisation principle: We only collect information that is necessary and do not retain unnecessary data.

While we are committed to ensuring maximum security, no method of transmitting information over the internet is 100% secure. You also have a responsibility to keep your account credentials (especially your password) safe.

We retain your personal information for as long as it is needed to provide our services, meet legal obligations, or resolve disputes.

• Active accounts: We retain your information for as long as your account remains active.
• Closed accounts: Even after an account is closed, certain information may be retained for a defined period in accordance with legal and regulatory requirements.
• Financial records: Records of financial transactions may be retained for an extended period in accordance with legal requirements.
• Expired data: Once the defined retention period ends, data is securely deleted or anonymised.

You have important rights over your personal information. bau88 is committed to respecting these rights.

7.1 Right to Access Information

Upon your request, we will inform you of what information we hold about you and how it is being used. To make this request, email us at [email protected].

7.2 Right to Correct Information

If any information in your profile is incorrect or incomplete, you can request a correction. This can be done through account settings or by contacting our support team.

7.3 Right to Opt Out of Marketing Communications

You can stop receiving promotional emails or messages at any time. Every marketing message will include an unsubscribe option.

7.4 Right to Close Your Account

You can close your bau88 account at any time. Once the account is closed, we will delete your information after the applicable legal retention period has passed.

7.5 Right to Lodge a Complaint

If you have any privacy-related complaints, contact us directly. We will properly investigate your complaint and work to provide a fair resolution.

bau88 takes the protection of minors very seriously. Our services are intended only for those aged 21 or above.

We do not intentionally collect personal information from anyone under the age of 21. If we become aware that a minor has used our services, we will immediately close that account and delete the associated information.

If you believe that a minor is using our services, please notify us at [email protected].

bau88 reserves the right to update this Privacy Policy when necessary. If any significant changes are made to the Policy, we will notify you in the following ways:

• A notice will be displayed on the main page of our website
• A notification will be sent to your registered email
• You will be informed of the changes upon logging in

Continuing to use our services after a change means you agree to the updated Policy. We recommend that you check this page regularly.

For any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us. Our support team is available 24 hours a day, 7 days a week in both Bengali and English.

Our privacy team will take appropriate action after verifying your request. We respect your privacy and handle every request with the utmost attention.